Our Story
1. Introduction
MDD-MH respects your privacy and is committed to protecting personal and business data. This Privacy Policy explains how we collect, use, store, and share information in connection with our messaging and communication services.
2. Information We Collect
a) User Information
- Business name
- Contact details
- Authorized representative details
b) Device & Technical Data
- IP address
- Browser type
- Log files
c) Cookies & Tracking
- Session cookies
- Analytics cookies
d) Message Data
- Sender and recipient numbers
- Message timestamps
- Delivery status (not message content unless required)
3. Purpose of Data Collection
Data is collected to:
- Provide messaging services
- Ensure compliance with Meta & RCS rules
- Improve service performance
- Meet legal obligations
4. Consent for WhatsApp & RCS Data Processing
By using our Services, you confirm that:
- You have obtained recipient consent
- You authorize processing via WhatsApp & RCS networks
5. Legal Basis for Processing
Processing is based on:
- User consent
- Contractual necessity
- Legal compliance under Indian law
6. How We Use Collected Data
We use data to:
- Deliver messages
- Authenticate users
- Prevent fraud
- Generate analytics
7. Data Retention & Deletion
Data is retained only as long as necessary or required by law.
Users may request deletion subject to legal obligations.
8. Data Sharing with Third Parties
We may share data with:
- Meta Platforms Inc.
- Google RCS partners
- Telecom operators
- Regulatory authorities (if required)
We do not sell personal data.
9. Security Measures & Encryption
MDD-MH implements:
- Secure servers
- Access controls
- Encrypted transmissions where applicable
10. Cookies & Tracking Technologies
Cookies help:
- Improve user experience
- Monitor platform performance
Users may disable cookies via browser settings.
11. Data Transfer & Storage (India-Based)
Data is stored on secure servers located in India or compliant jurisdictions, following Indian data protection laws.
12. User Rights
Users may:
- Access their data
- Request correction
- Request deletion (subject to law)
Requests can be sent to our contact email.
13. Policy for Children
Our Services are not intended for individuals under 18 years of age.
14. Updates to Privacy Policy
We may update this policy periodically. Updates will be published on our website.
15. Governing Law (India)
This Privacy Policy is governed by Indian law, with jurisdiction in Maharashtra.
16. Contact Information
MDD-MH
Georai, Beed – 431127, Maharashtra, India
📞 +91 8788556132
📧 sakhareshishir201@gmail.com
